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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW

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Add ability to update/edit profile information.

Parent can update information on mobile app as well.
Guest about 5 years ago in SCW 1

Allow SCW parents to create parent portal 2 credentials in the Family portal

Currently SCW Administrators have to create parent 2 login credentials as these are not created automatically during registration as they are for Parent 1. If this could be a feature in the parent portal then guardian one would be able to setup th...
Tammy Schroeder about 1 year ago in SCW 0

Add persistent passwords, facial IDs or fingerprint scans to inSite apps

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better
Mike Mercer 8 months ago in SCW 0

Allow InSite Parent App to be used despite Rejecting Media Permissions

On behalf of Cadence Education, they are requesting that the mobile InSite Parent App be usable despite parents opting out of Media Access Permissions. Currently if media access permissions are not accepted then the app is fully unusable on Androi...
Zaid Gleisberg 3 months ago in SCW 0

Programs in cart not counting toward capacity levels

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...
Mike Mercer 11 months ago in SCW 0 Planned

SCW - Ability to add/move student to Waitlist when manually adding schedule

As of right now, you only have the option to 'Save to Wait List' when the room setting 'Place Into Waiting List' is set to YES. However, a room can also switch to a Wait List when capacity is reached. When an admin is manually adding a kid into a ...
Meagan Haas over 1 year ago in SCW 0

Add approval requirement for updating Parent and Contact info in Connect Portal

Currently parents and contacts can go in and change information without needing admin approval.
Guest about 5 years ago in SCW 2

Add Waitlist to the list of statuses

Would help with workflow
Guest over 2 years ago in SCW 1 Planned

SCW - Auto-create 4 Digit Pins on Insites App

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...
Dilan Roopan over 1 year ago in SCW 0

Prevent parents from seeing hidden fields during registration

On the final registration page, if parents use the edit icon next to guardian or contact information before checkout, fields that should be hidden will suddenly appear. The fields are hidden correctly on the main registration page. Hidden fields a...
Dustin Jones 3 months ago in SCW 0