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Online Ideas Workspace

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Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin 6 days ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Reports 0

Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)

BAM 89979532 - Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Attendance Proports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 2 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Add Multiple Milestones to an Account

BAM 25203732 wants milestones from multiple states so he can get "the best" milestones. He is Montessori and wanted both Montessori and other state milestones added at once to his account.
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow html feature across the platform for more integrations and customizations

- Messaging: html feature only available with newsletters, not in messaging, wants messaging to have an html editor too - Documents: can only upload pdf, wants those more customizable and wants to add spots for a signature and see on his end what ...
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / Other 0

Customer would like to see absenses (with a note about why they were absent) included in the weekly/ monthly attendance reports

BAM 72152357 - Customer would like to see absences (with a note about why they were absent) included in the weekly/ monthly attendance reports
Pam Littleton 20 days ago in Online Ideas Workspace / OL - Sign In & Attendance 1 In Review

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information