Procare Desktop

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...

Customer would like to be able to pull a report at the corporate level that shows classroom capacities.

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...

Customer would love to have an option they can opt into that sends an account statement via email to families on the date of withdrawal. Once an end date is configured on the child's record, if they are the only remaining active child on the accou...

Customer would like there to be an alert of some kind within the batch email functionality (either Email Account Statements or Email Accounts) that lets the user know when they are about to send an email to one or more accounts that are marked as ...

Customer wants to have families enter a SSO gateway called 'Lex' in order to access myprocare to provide a more seamless experience. Their goal is to have a single digital ecosystem where their access points can be routed through. They are launchi...

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.

Kiddie Academy franchisee requested that there be a method by which users could batch delete Billing Box Entries. Having to go into each child's billing box to remove old recurring billing descriptions is very labor intensive.

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function

Customer provided feedback about our current physical access hardware (feedback relevant for both KES and FPR). Customer understands that we are planning to build physical access hardware in the future, but needs a contactless option now. They wan...