Procare Solutions Internal Ideas Portal

Desktop User Suggestions

Showing 352

1 VOTE

Participate in Iowa's CCMS program

Hello, We are wondering if Procare has or will look into participating in this program. For us to offer parent engagement service through Procare is too expensive for us. Iowa's program would save us money. We would rather stay with Procare than s...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Admin notification for incident reports

When a staff member fills out an incident report it would be nice if the admin could get a notification so we can sign and approve it to be sent to the parents.

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...

Guest 7 months ago in Desktop User Suggestions 0

1 VOTE

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...

Guest 7 months ago in Desktop User Suggestions 0