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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Procare won't allow for 2 agency schedules per child

We are now required to stack the billing with agency payments. The children need to be in the same classroom, for the same days, with 2 different schedules. This is to allow one agency to cover the morbning, and the other to cover the afternoon. C...
Guest 2 months ago in Desktop User Suggestions 0

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Corporate Categorized Transaction Summary Report

Customer would like a Corporate version of the Categorized Transaction Summary Report.They want to be able to run the report for all or some of their locations in one spot, rather than having to log into each location, one at a time, to run the re...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Reports 0

API connection for Learning Beyond Paper

Customer would like API connection for Learning Beyond Paper
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments / Other 0 Needs More Information

Sync Staff Timecard

Almost none of my PE clients use the staff timecard because it does not sync to Procare desktop.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 6 Will Not Implement

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review

Toggle office chat in Engagement App

The seperation of the classroom and office chat in the engagement app has created additional work on our parts in handling parent communication.
Guest 2 months ago in Desktop User Suggestions 0

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 4 months ago in Procare Desktop / Enterprise Support 0 In Review

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 6 months ago in Procare Desktop / Internal Facing 3 Needs More Information