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Procare Desktop

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Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Set PDF as the default report export type

Whenever a report is run in Desktop and you click the Export option to save it, the default option is always .rpt Crystal Report document type which is unusable to our customers. PDF is the choice 90% of the time and should be the default option.
Justin Cook over 2 years ago in Procare Desktop / External 1 Will Not Implement

Integration for QuickBooks Online

Procare Desktop currently offers an integration with the non-SaaS version of Quickbooks, but this version of the software is being phased out by Intuit. There is a need for an integration with the QuickBooks Online platform which is replacing the ...
Jesse Hartman about 1 year ago in Procare Desktop / External 1 Will Not Implement

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Favorite Data Views

Customer would like a way to favorite the Data Views that they use most frequently, similar to how favorites in Standard Reports were done.
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin 8 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Publish menus across multiple schools

Customer would like to be able to set and publish school menus in a centralized manner instead of having to do so school by school. Ideally they would like to have an option where they can publish to selected or all schools instead of loading them...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen about 2 years ago in Procare Desktop / External 2 Will Not Implement