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Tuition Express

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Gratuity option for parents to tip staff members

I have been a customer of Procare Software since 2012. I love the software and how it helps me manage my business. However, there is one super important feature missing that will help the entire struggling industry. Procare has the possibility of ...
Bennett Wright over 2 years ago in Tuition Express / Increase Revenue 1

Auto populate Tuition Express ID in Salesforce Accounts

Currently the only place to find a Tuition Express account number is in BAM. Adding this field in Salesforce would benefit multiples teams/depts. It would be important for this TE ID to only be visible in SF once a TE account status is "Pending/Pr...
John Fargason over 2 years ago in Tuition Express / Reduce Resources to support TE 1 Already exists

Weekly query/job needed to look at ach transactions for fraud markers

Due to a fraud action by a customer using ACH via TE, we will need to have a weekly job ran that scrapes all ach transactions and looks for ach rejects with the following characteristics. Rejects for: No Account, Invalid Account exceeding 35% of a...
Jason Tarrant over 1 year ago in Tuition Express / Operational Efficiency 2

Add Audit trail (user) capabilities for BAM

This is additional audit capabilities so we can see who was the last to make changes within BAM
Mari Triphahn almost 2 years ago in Tuition Express / Operational Efficiency 1

Reconsider PA-DSS requirement

Currently, TE users are required to accept the PA-DSS terms and conditions on an annual basis in order to continue processing, we would like to reconsider how we handle this requirement to reduce support calls and streamline the processing experience
Mari Triphahn almost 2 years ago in Tuition Express / Procare Cust Support 0 Planned

Allow CVV validation for card on file payments

To add a layer of security, enable integrators to collect and pass the CVV on transactions where a stored payment method was used. Submitted via David B
Jessica Flitcraft almost 4 years ago in Tuition Express 0

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft over 4 years ago in Tuition Express / Procare Cust Support / Reduce Resources to support TE 0

Prevent excessive attempts on previously declined cards

TSYS risk team flagged an account recently (Little Clippers After School #84870018257971) for running 12 transactions against the same card after it was initially declined. TSYS would like us to prevent these type of transactions in case they are ...
Jessica Flitcraft over 4 years ago in Tuition Express / Operational Efficiency 0

Make Bundles default Pricing in BAM

Request received from Mary to switch the default pricing method on new TE boards from Tiered to bundles. Based on her feedback, the majority of new boards are bundles. Support has the ability to change the rates, but if they forget an app could be...
Jessica Flitcraft over 4 years ago in Tuition Express / Procare Boarding 0

Dynamically enable/disable partial approvals by transaction

partial approvals are enabled by default on all accounts in the TSYS terminal template; there is no way to override this and disable the setting for those who do not wish to receive partial approvals We need a way to dynamically enable/disable thi...
Jessica Flitcraft about 5 years ago in Tuition Express / Operational Efficiency 0 Planned