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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Multifamily enhancement where parents cannot see other parent's information

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.
Kelsey Boyd 4 months ago in Online Ideas Workspace / OL - Student Data 0

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 4 months ago in Desktop User Suggestions 0

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 1 Unlikely to implement

Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels 12 months ago in Procare Desktop / Enterprise Support 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 4 months ago in Online Ideas Workspace / OL - Staff Messaging 0

Adjust Wait List Screen so Registrations Filter in Chorological Order Based on Registration Date

Right now, when you go to the Approvals > Waitlist screen, the screen shows you pending registrations but not in chronological order, so it is hard to easily visually see the order in which you should be approving children from the waitlist. Th...
Robert Skylis 8 months ago in SCW 0

Report that shows if an employee timecard entry was made in desktop vs the check-in station, and if so the creation date and time of the entry.

We require school leaders to check-in/out when they're in the building. The audit report shows entries that were changed or deleted, including when and by whom, but there is no way to see if an entry was created through the employee check-in stati...
Guest 8 months ago in Desktop User Suggestions 0

Remove $0 charges from recurring attendance plans

This center has many possible charges in their recurring attendance plans, and it's overwhelming for them and parents to see all of the charges when many of them are $0. They'd like $0 charges to be hidden from the invoice and from reporting.
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 4 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 4 months ago in Desktop User Suggestions 0