The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
Please allow parents to see their ledgers and statements from Procare Connect/App instead of having to go to MyProcare. It is confusing for parents to have to sign in into a completely different site to be able to see their billing information.
Sync All Students from Desktop to Online Regardless of Status
Please allow us to see all students (like we used to) in Procare Connect regardless of their enrollment status. We need to be able to prepare for students before their first day (add immunizations, tags, documents, etc)
Please remove the email notifications to parents as soon as an event is added to the calendar. We cannot add future events as parents receive emails and it is extremely confusing and fills their inboxes with emails that are not useful to them. Ins...
This was a very helpful report that I used monthly to help remind parents to provide the school with an updated debit card, that way I did not have to process tuition more than once a month.
I would like an email notification when a parent sends an admin chat.
Unless I have parent engagement open on my computer, I don't see that there is a message. I do get a notification on my phone, but if I am away from my desk, I most likely don't have the information needed to respond the parent in the moment and t...
In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...
We love the new office chat feature for admin-to-family messages; however, we do have a few suggestions for improvement. On the parent messaging screen, the back button is now gone. It only has the Office Chat and the Classroom Chat. It makes navi...
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