We have encountered an issue with the current system configuration where each student can only be linked to one room. Unfortunately, this setup does not suit the operational needs of our school. For example, at our school, we have different classe...
As of October 2024 Quickbooks desktop is no longer sold and support will be cut off in the next few years. Our school was forced to upgrade to Quickbooks online. Its beeen a nightmare. Please make a feature where you make Procare cloud work with Q...
It would be nice to have a date to move a child up to another class. then have the reports match that. right now if i pull a meal count report from 3 months ago its going to show a child who has moved in the wrong class, same goes for when we chan...
In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.
When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
MyProCare.com website needs to be updated for use with a phone browser for online registrations
This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Phone Numbers in Desktop Don't Update Inside Desktop
Hi, when I change a phone number (cell phone) in the desktop database it does not pull that information into the text messaging dialogue box. Hey engineers - that's some lazy coding!
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