Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1480

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Expiring credit card report

The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
Guest 28 days ago in Desktop User Suggestions 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 6 months ago in Online Ideas Workspace / OL - Reports 0

Multiple Accounts Set Up Under One Admin Email

Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Kelly Kohlhagen 10 days ago in Professional Development / Learning Management System 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen 4 months ago in Online Ideas Workspace / Other 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 3 months ago in Procare Desktop / Internal Facing 0 In Review

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 4 months ago in TE Transactions / Operational Efficiency 0

Parents signing reports

Customer would like parents to be able to sign various reports other than the incident reports. BAM 95327701
Pam Littleton 11 days ago in Online Ideas Workspace / OL - Reports 0

Scheduling Options for programs for staff

Customer would like more indepth scheduling options (specific times) for programs and visibility (of those schedules) for staff BAM 19295165
Pam Littleton 11 days ago in Online Ideas Workspace / OL - Programs 0

Staff can add in their own PTO requests

Staff have to speak to me (owner/director) to put in their PTO or appointment requests. I have to manually adjust their shifts accordingly. If they were able to add in days they are unavailable on the app themselves and then it shows when I go in ...
Guest 11 days ago in Desktop User Suggestions 0