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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow Multiple Attachments from DT Email

Currently if you attach a file to an email (Functions > Family Data > Email Accounts) and then try to upload another, it just replaces the first/previous attachment that was uploaded to the email.
Erika Kreider 4 months ago in Desktop User Suggestions 0

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Documents 0 In Review

Ability to hide, delete, or deactivate existing schedule templates

Would like to see the ability to better manage schedule templates. Specifically, old schedule templates are unable to be hidden or removed via the Schedule Templates manager if they are in use - it would be very helpful to be able to remove the sc...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Official tool for extracting media

An open source script was found that leverages Procare's API to extract media such as photos. https://github.com/JWally/procare-media-downloader The request would be to build an official version of this utility, for parents and customers to quickl...
Jesse Hartman 4 months ago in Online Ideas Workspace / OL - Student Data / Other 0

New Checked-in / Check-out Tabs

After the new release on March 19, 2025, in which two tabs were added to the check-in/check-out screen, parents are confused and don't know which tab to choose when picking up their children in the afternoon (Check-in or Check-out). They choose "...
Guest 4 months ago in Desktop User Suggestions 0

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Notification for when a parent uploads a document

Some schools ask families to upload documents throughout the year (i.e. for immunization records). It would be helpful to provide a notification for these.
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Documents / OL - Notifications 1 Future consideration

View POS transactions on the Procare Cloud Web App

We are an hourly daycare center and as the owner, I'm checking the Tuition Express website multiple times a day to see payments being made. With the TE website going away, it would be nice to be able to check daily sales on the Procare Cloud Web A...
Guest 4 months ago in Desktop User Suggestions 0

Allow editing for Agency posting

Once an agency posting is input, no changes can be made. This is frustrating when we have to show CCAP that the funds are going to the intended individual, when generic human error is made. If I was able to edit it, It would save me a lot of hassl...
Guest 4 months ago in Desktop User Suggestions 0

Upload photos to gallery then manage photos in gallery.

This feature would save time and allow the center to better communicate child daily accomplishments via photo management.Two unrelated centers were really looking to use Online or PE Photo ability to communicate child daily accomplishment in photo...
Mark Boicey almost 4 years ago in Online Ideas Workspace / OL - Daily Activities 0