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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

SCW

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Programs in cart not counting toward capacity levels

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...
Mike Mercer over 1 year ago in SCW 0 Planned

Report Request to assist with CACFP reporting

Please see attached document that provides specific details.
Michelle Lackey 8 months ago in SCW 0 Future consideration

Add persistent passwords, facial IDs or fingerprint scans to inSite apps

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better
Mike Mercer over 1 year ago in SCW 0 Future consideration

SCW - Auto-create 4 Digit Pins on Insites App

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...
Dilan Roopan almost 2 years ago in SCW 0 Future consideration

Add Arizona as an approved state for the Kinderconnect Integration

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...
Preston Holden 12 months ago in SCW 0 Planned

Make pre-discount field unchangeable when batch tuition posting

Customer has been editing pre-discount field when batch posting tuition and expecting it to alter the amount owed for that cycle. It was determined that the field was just intended to show any pending discounts, and was not meant to add or alter a...
Dustin Jones 10 months ago in SCW 0 Future consideration

Remove a room from a report that is stil active

Brightpath would like the options for rooms on the clipboard to be removed even though the rooms are still active with children. The rooms just do not need to be on this report any longer.
Angela Kligora 5 months ago in SCW 0 Future consideration

Display ACH Reconciliations Greater than 10 Days

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement
Kaly Nasiff 10 months ago in SCW 0 Future consideration

Preemptively increase server capacity for Registration Season

The current process for customers expecting a high volume of registrations involves notifying their Account Manager, who in turn informs Development that additional server capacity will be needed. Customers typically know to request this either be...
Beth Carlin about 1 year ago in SCW 0 Future consideration

Hardware for SCW

Customer asked if SCW has any integreated hardware options like Procare does. Credit card reader in particular
Mike Mercer about 2 years ago in SCW 0 Future consideration