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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 5 months ago in TE Transactions / Center Daily Tasks 0

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 2 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Multiple Accounts Set Up Under One Admin Email

Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Kelly Kohlhagen 12 days ago in Professional Development / Learning Management System 0

Schedule when Calendar events are sent out

Currently, the Calendar sends out emails to families immediately when an event is created (if you select whom the event is for). If a center wants to log an entire year's events, then parents will get large quantity of emails. If centers could sch...
Kami Lee 3 months ago in Online Ideas Workspace / OL - Calendar 2

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 3 months ago in Online Ideas Workspace / OL - Daily Activities 1

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 3 months ago in Online Ideas Workspace / OL - Leads 2

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 7 months ago in Online Ideas Workspace / OL - Daily Activities 0

Parents signing reports

Customer would like parents to be able to sign various reports other than the incident reports. BAM 95327701
Pam Littleton 13 days ago in Online Ideas Workspace / OL - Reports 0

Scheduling Options for programs for staff

Customer would like more indepth scheduling options (specific times) for programs and visibility (of those schedules) for staff BAM 19295165
Pam Littleton 13 days ago in Online Ideas Workspace / OL - Programs 0