Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1461

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 5 months ago in TE Transactions / Center Daily Tasks 0

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 3 months ago in Online Ideas Workspace / OL - Leads 2

Official tool for extracting media

An open source script was found that leverages Procare's API to extract media such as photos. https://github.com/JWally/procare-media-downloader The request would be to build an official version of this utility, for parents and customers to quickl...
Jesse Hartman 12 days ago in Online Ideas Workspace / OL - Student Data 0

New Checked-in / Check-out Tabs

After the new release on March 19, 2025, in which two tabs were added to the check-in/check-out screen, parents are confused and don't know which tab to choose when picking up their children in the afternoon (Check-in or Check-out). They choose "...
Guest 12 days ago in Desktop User Suggestions 0

Brightpath asking to hard code signatures on tax forms

Brightpath is asking that instead of a signature line on the tax forms being an option; they are asking that a signature be hard coded on tax forms. This way staff do not have to physically sign each form. This could be an easy win for an importan...
Dustin Jones 12 days ago in SCW 0

Ability to send to IP address if automated report generation and distribution is created

Customer would like an option to send to their IP address if automation is created for sending reports/DataViews from Procare.Their aim is to have a secure corporate flow. Automatically send report / DataView in email to selected recipients https:...
Beth Carlin 13 days ago in Procare Desktop / Internal Facing 1 Will Not Implement

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 3 months ago in Procare Desktop / External 1 In Review

Delete and manage Documents

Currently, in Procare Online, there is no way to remove a document that has been uploaded to a student's profile. This frustrates customers who can accidentally attach the wrong document to the wrong entity and are unable to correct it. There have...
Sirah Brautigam 4 months ago in Online Ideas Workspace / OL - Documents 1

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 7 months ago in Online Ideas Workspace / OL - Daily Activities 0