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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Documents move with a child

We are beginning to use the document files to store all student files electronically. However we have noticed that if we add this child to another program, their documents don't import with the rest of their data
Guest 6 months ago in Desktop User Suggestions 0

Allow the classroom and intended enrollment date to be saved in MyProcare(Waitlist). Also, allow filtering on these key fields

The Waitlist would be of much greater value if we were able to save Classroom and Intended Enrollment date in MyProcare (Waitlist). These fields can be updated but the system does not allow it to be saved. Often potential customers register early ...
Guest 6 months ago in Desktop User Suggestions 0

Add Rate Screen & Reporting

I spoke with Mike Hummer at Primrose School at Moorefield Station. He would like to have; (1) a Procare Report that simply lists all the types and the associated rates. Furthermore, it would be helpful to have (2) a separate location within Procar...
Lexi Hueseman 6 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Reports 3 Needs More Information

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.
Emma Satterfield over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Sign In & Attendance 1

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Permissions to delete messages

The non-admin staff are able to delete the messages that they have sent to parents. I can foresee this being a concern for Admins that they could send parents a message and then delete it. Please offer some option for permissions on deleting the m...
Guest over 3 years ago in Online Ideas Workspace / OL - Parent Messaging 0

PDF codes that can pull future extra program registration info

It would help when pulling information for state licensing data
Angela Kligora 11 months ago in SCW 0 Future consideration

Set Invoice Due Date Reminder

BAM 98417794 & 92687233 are 2 Centers coming from BW and when setting up their recurring plans, they asked if we could set reminders before the invoice is due. In BW they are able to automate reminders to be sent 1, 2, or 3 days before the due...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow ACH payment on Registration forms

BAM—86998056 Currently, regardless of the accepted payment type configuration in QB, Registration form fees can only be paid via card. This is confusing and frustrating for customers who are limited to ONLY receiving payments via ACH. "Center is s...
Sirah Brautigam 6 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 0 Future consideration

Tuition Express NSF notification

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.
Guest 6 months ago in Desktop User Suggestions 0