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Procare Desktop

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Data View - Child All Enrollment Status Changes

Customer would like to see a Data View table just like Child All Enrollment Status, except that instead of pulling all children with enrollment statuses active between the data parameters, the customer would like a view of children who have an enr...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Child Photos in DV: Child Information (Tracking)

Individual Kiddie Academy locations have a longstanding complaint about how the child information (tracking) DV table doesn't allow the option to see photos similar to how it does on the account information data viewer report. Other KA locations h...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Audit trail for enrollment status

Stephanie at The Nest would like to be able to audit enrollment statuses - who made a change, when it was made, who added or deleted a status, etc.
Shelby Hansen 9 months ago in Procare Desktop / External 1

Archive old users

System Configuration > Locations & Users > Procare users Customer reported that for their situation (many locations under a single IKN), it would be very useful to be able to archive inactive users and remove them from the view of active...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 1

User/Timestamp data for Child Schedules

Customer would like to see user and timestamp data for changes made to schedules that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do so currently because...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1

User/Timestamp data for Billing Box entries

Customer would like to see user and timestamp data for changes made to records within the Billing Box that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1

add incremental hourly formulas to default formulas

most of our customers who need an hourly rate applied to their kiddos need it on an incremental basis. For example, if a child is there for any portion of an hour they will get charged for a full hour. Right now, the desktop default formulas actua...
Courtney Iversen over 1 year ago in Procare Desktop / External 2 In Review

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin almost 2 years ago in Procare Desktop / Enterprise Support 3 In Review

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen 3 months ago in Procare Desktop / Internal Facing 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0