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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Monthly columns on financial reports

Hello, I am a financial professional who recently joined Ardent in the CFO role. I have a suggestion that I believe would be helpful for many many of your clients looking to produce financial reports from your system. I really like the layout of t...
Guest 8 months ago in Desktop User Suggestions 0

Adding refund option to drop down list to correct YTD totals so families tax receipts are correct!

Your system only allows full refunds of ACH transfers. We only accept cash or check payments as we had problems with Tuition Express adjusting payments due to NSF and our account records. So we had to cancel that feature! Often there are individua...
Guest 8 months ago in Desktop User Suggestions 0

Scheduled Restricted Access on Door System

I believe that it would be beneficial to be able to set parameters on when parents are able to enter the building using their fingerprint. Parents are able to enter the building whenever they please. We are trying to up our security measures, but ...
Guest 8 months ago in Desktop User Suggestions 0

Tracking of Billing Box activities

It will be beneficial to know who and when changes were made in the billing box
Guest 8 months ago in Desktop User Suggestions 0

Hide disenrolled children

I have foster parents who get kids for a short amount of time. It would be nice to be able to shrink them or hide them once they are gone.
Guest over 1 year ago in Desktop User Suggestions 0 In Review

Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Guest 8 months ago in Desktop User Suggestions 0

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 8 months ago in Desktop User Suggestions 0

Locking down time cards when the pay period is closed

Endeavor is aware that this could be a large ask so they have listed two options and prefer Option 1, if it is not possible quickly can we do Option 2 in the interim? Option 1: Lockdown time cards once pay periods are closed Option 2: Message ...
Rose Wasserman almost 2 years ago in Procare Desktop / External 1 Will Not Implement

Ability for Parents to add PAD Banking Information - Canada

We currently have Zeamster that provide encryption to bank accounts in DCW. We would like the ability for parents to add this information straight into the portal, rather than to have admin enter this manually.
Guest almost 2 years ago in SCW 0 Future consideration

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Guest 8 months ago in Desktop User Suggestions 0