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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin 4 months ago in Tuition Express / Operational Efficiency 0

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 3 months ago in Procare Desktop / Internal Facing 0

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen 3 months ago in Procare Desktop / External 0

Agency Version of Primary Accounts @ 30 Day Aging - Details

Kama'aina Kids (BAM: 10859000) would like an Agency Version of the Primary Accounts @ 30 Day Aging - Details Location: Corporate Reports > Standard Reports > Family Accounting > Account Aging
Beth Carlin 20 days ago in Procare Desktop / Internal Facing 0 Unlikely to implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey 20 days ago in Procare Desktop / External 1 In Review

Allergy/Food Restriction: Add indicator next to child's name on attendance/roll call

Significantly increases safety - teacher will see a daily reminder on paper attendance and in procare app, as well as administrators, about any food allergies and restrictions
Guest 21 days ago in Desktop User Suggestions 0

Global Timecard for Multi-site employee

We have a few employees that work at all 3 locations of SCC. It is very challenging when reviewing timecards to prevent overtime, as each site manager reviews the one at their site. Can you build an option to pull a "global" timecard for employees?
Guest 21 days ago in Desktop User Suggestions 0

Add TE Batch reference Number to the Deposit Report Summary

I spoke with Melody at Children's Learning Adventure Corporate. Their corporate controller uses the Deposit Report Summary to reconcile payments and returns. This report references the Batch number for a payment and the batch number for a credit c...
Guest about 1 month ago in Desktop User Suggestions 0

Publish menus across multiple schools

Customer would like to be able to set and publish school menus in a centralized manner instead of having to do so school by school. Ideally they would like to have an option where they can publish to selected or all schools instead of loading them...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 1 Planned

Staff messaging be in chat form not the current format

It would be awesome if Staff messaging would be more like a chat or text form so you can see previous message and not have to scroll through and find it. have it like the parents except you can pick the groups or people who are going to be in the ...
Guest about 1 month ago in Desktop User Suggestions 0