Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Parental Controls for App

Center would like the ability for parents to control who sees the balance for the family account. Even with multifamily billing enables, the non-payer or any parent on the app can see the transaction history on the family account. For split/blende...
Guest almost 4 years ago in Online Ideas Workspace / OL - Permissions 1

Projected/Future/As-of Age Report (children ages as of a given date, or projected month-by-month)

Centers would like a quick way to see which students have "aged out" of a room. With the current reports they can see the DOB and age, but cannot see how old they will be in the future without calculating this. Could there be a feature that notifi...
Kami Lee almost 4 years ago in Online Ideas Workspace / OL - Reports 0

Email notifications for parent messages

Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.
Guest almost 4 years ago in Online Ideas Workspace / OL - Notifications 0

Allow multiple rooms on the reports

Client ran a report for attendance from May. The student was in 1 room at that time and a new one now. When they run the attendance report for Class 1 it is not showing the students that are no longer in that class. So they have to run other room ...
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 0

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline 10 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 10 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 10 months ago in Desktop User Suggestions 0

Add Tool tip to Define (Month) in days when setting up Immunization reminders

If setting up a reminder for many months out ex 60 months you lose 5 days a year so that is 25 days over that span so the date listed for the due date appears to be off by a month since the customer is expecting it to have the day of the month the...
Brian Bistline 10 months ago in Online Ideas Workspace / Other 0

Ability to Apply Mass Credits/Fees for Individual Family Accounts

Customer is requesting the ability to apply multiple credits for different programs per individual family account. This is currently not a feature we offer. The limitation is that a fee/credit can be applied in mass but only one specific fee acros...
Zaid Gleisberg 10 months ago in SCW 0 Future consideration

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 10 months ago in Desktop User Suggestions 0