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Update to Tuition Express Payments by Type Report for Multi-Site Customers

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...
Shannon Nowak 19 days ago in TE Transactions / Center Daily Tasks 0 In Review

Request Desktop to Add Account Key to Info Sent for Transactions

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.
Liam McCarthy about 1 month ago in TE Transactions / Center Daily Tasks 0 In Review

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak about 1 year ago in TE Transactions / Center Daily Tasks 0 In Review

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 12 months ago in Procare Desktop / Internal Facing 0 In Review

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 12 months ago in Procare Desktop / External 1 In Review

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen over 1 year ago in Procare Desktop / External 0 In Review

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty 7 months ago in Procare Desktop / Enterprise Support 0 In Review

Centralized Billing Enhancements

Customer would like an easier way to setup and manage Billing Boxes in order to facilitate more efficient centralized billing. A way to review, edit, and save billing box item amounts in one window, with the items grouped by account and then child...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 1 In Review

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith over 1 year ago in Procare Desktop / External 0 In Review