Ideas

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...