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Enterprise Support

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Automated Deposit Reports

Customer has a difficult time ensuring that payments (TE, cash or check) inside of deposit reports (Functions > Family Accounting > Deposit Reports) are properly assigned and closed. Payments have to be checked, a post date assigned, the acc...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Publish menus across multiple schools

Customer would like to be able to set and publish school menus in a centralized manner instead of having to do so school by school. Ideally they would like to have an option where they can publish to selected or all schools instead of loading them...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Additional Schedule Permissions

Customer wants to prevent certain users from making changes to schedules that have been applied from a schedule template. They would like users to be able to select preconfigured schedule templates through the dropdown menu in the Schedule window,...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 4 Will Not Implement

Favorite Data Views

Customer would like a way to favorite the Data Views that they use most frequently, similar to how favorites in Standard Reports were done.
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Schedule template restrictions

Customer expressed a need to restrict non-System Supervisor users from changing the default field values on any given schedule template that is created for, or already associated with a child record: Classroom Name Day In Out 'Start Date' and 'End...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 2 Will Not Implement

Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Option to clear TE profiles

Customer would like an option inside of Desktop that would allow them to clear all Tuition Express profiles for all families at once. At the end of each year they want to easily clear profiles and collect newly completed authorization forms from t...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Dayforce integration or API

Customer uses Dayforce as their time and attendance solution, and need to have a connection with Desktop where they can sync attendance data in real time so that the information on their dashboard (engagement) is accurate. Ideally it would be from...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Chip Reader for credit/debit cards

Customer has reported that a family's card was flagged by their bank as a fraudulent charge because the card was swiped instead of using the EMV chip on their card. Customer is extremely concerned that the industry is moving along and we are not k...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement