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Enterprise Support

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Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Enhancement to Enrollment Status Summary report

Customer provided feedback about the Enrollment Status Summary report, that it does not display children who are not yet born. This is a gap that would be extremely helpful for centers to help manage infant waiting lists. When you run the report n...
Jesse Hartman 26 days ago in Procare Desktop / Enterprise Support 0

Document Management Enhancements

As a user, I would like to be able to do the following with document management: Drag and drop documents Bulk uploading of documents Bulk downloading of documents. Have a more obvious button for going to the file browser.
Zack Marty about 2 months ago in Procare Desktop / Enterprise Support 0 In Review

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 0 Future consideration

View only permission for Billing Box

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0 In Review

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin over 2 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Child Record indicators

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 2 Planned

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 0 In Review

Favorite Data Views

Customer would like a way to favorite the Data Views that they use most frequently, similar to how favorites in Standard Reports were done.
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement