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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 102

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Back-Date payments

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
Guest about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 5 Will Not Implement

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 12 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Ability to unsplit a split family

Currently there is no way to unsplit a split family.
Guest about 6 years ago in SCW 5 Will Not Implement

InSite Parent - Make it so Sponsor #2 cannot see subsidy amount on app.

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.
Guest over 3 years ago in SCW 0 Will Not Implement

Create a sibling report

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...
Kristina Gass almost 6 years ago in SCW 1 Will Not Implement

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest about 3 years ago in SCW 1 Will Not Implement

Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 3 Will Not Implement

Active Students versus Inactive Students

Current SCW Reporting aging reports show all students. We would like a report to show only students with active programming assigned to them.
Guest almost 6 years ago in SCW 0 Will Not Implement

Remove inactive childrens names from Year End Statement

Remove inactive children's names from Year End Statement.
Kristina Gass almost 6 years ago in SCW 0 Will Not Implement