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OL - Billing & Accounting

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Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Back-Date payments

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
Guest almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 5 Will Not Implement

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 3 Will Not Implement

Separating credit cards & debit cards in BAM for center payments.

Center wants to enable TE45 but are aware that many families will use the debit card option due to the lack of a fee. Parents will put their credit card numbers in the debit card field to avoid the extra charge. This is one of many centers that ha...
Marissa Ryan almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement