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Customer would like another option for the share embed website code to include an option for multifamily reg

BAM 26259986 Customer would like another option for the share embed website code to include an option for multifamily reg. form so parents can register using the correct form on their website
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Leads 0

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 4 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak 11 months ago in TE Transactions / Center Daily Tasks 0 In Review

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin 11 months ago in TE Transactions / Operational Efficiency 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 5 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Would like the ability to print registration full forms once filled out, need paper copy of information there per state requirements. For now they will use reports with some of the data they need and print those.

BAM 17952255 - Would like the ability to print registration full forms once filled out, need paper copy of the information there per state requirements. For now they will use reports with some of the data they need and print those.
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Center would like an option after a Line Break to add a Title of the next section that parents will be filling out

BAM 42042252 - In the reg form, center would like an option after a Line Break to add a Title of the next section that parents will be filling out - she'll use a paragraph or short answer for now, but doesn't want the two lines of info
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Leads 0

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest over 1 year ago in TE Transactions / Increase TE Adoption 1 In Review

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Leads 4 In Review

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 11 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement