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OL - Notifications

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Notification email upon creation of lead from registration

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....
Jesse Hartman 5 days ago in Online Ideas Workspace / OL - Notifications 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson about 2 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake 11 months ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Notification When Parents Upload a Document

Currently users are not notified when parents upload documents to student profiles. This is a big pain point with many of my customers and I have received a lot of feedback that they would like to be notified when parents upload documents. Having ...
Jane Ault almost 4 years ago in Online Ideas Workspace / OL - Documents / OL - Notifications 2 Future consideration

Online - Manage Calendar Parent Notifications

Because calendar entries are entered manually, parents with notifications enabled receive an alert for each event. The school enters calendar events for the entire schools year so this is a lot of notifications. Customer would like a way to tempor...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Calendar / OL - Notifications 0 Future consideration

Add Permission to receive or not receive Failed Billing Notification

Customer would like an additional permission to determine if a user should receive a failed billing notification.Currently a user needs to be an admin and have full access to BillingThe customer does not everyone under this category to receive the...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Notifications / OL - Permissions 1 Needs More Information

Message approval notification

Client would like to see notifications when there is a message to approve and also notify the staff when their messages are approved.
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications / OL - Staff Messaging 1

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Email/Push alerts for activities requiring approval

Allow for email and push alerts whenever an activity is created that requires Admin approval
Rob Relf 6 months ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 2

Add child name to adv reg email notification

Customer relied on the notification email in legacy registration to contain the child's name. With the change to Advanced Registration and the sunsetting of legacy reg, the customer's processes no longer work, and threatens to dramatically increas...
Jesse Hartman 3 months ago in Online Ideas Workspace / OL - Enrollment / OL - Leads / OL - Notifications 0 Future consideration