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TE POS should default to $0.00 if the balance is below $0.00 to avoid accidental refunds

Summary TSYS recently blocked some unusually large refund attempts that were unintentionally initiated at the point of sale. The issue stems from the TE POS screen defaulting the transaction amount to the account’s current ledger balance. This is ...
Preston Holden 1 day ago in Procare Desktop / Internal Facing 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Contract Billing Proration

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...
Jesse Hartman 5 days ago in Procare Desktop / Internal Facing 0

Customer would like to be able to see profile fields they add within the mobile app

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app
Pam Littleton 6 days ago in Online Ideas Workspace / Other 0

Customer would like for Procare to generate report cards and progress reports for elementary students

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students
Pam Littleton 6 days ago in Online Ideas Workspace / Other 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Custom Report - No Schedule or Billing

Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing” Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL] FD, FA Type Preference: [Data View or Crystal ...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0

Custom Report - Enrolled Children by Classroom

Customer Funded Report Request Customer is asking for a custom report that is identical to the existing report FD_ChildEnrollment01.rpt except that the Gender column be replaced with a column for Tracking Category (Program) that shows the Tracking...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0

Custom Report - Attended Outside Schedule

Customer Funded Report Request Customer is asking for a simpler report than “Child’s Minutes Outside/Greater Than Scheduled” that only shows children who are clocked in past their closing time of 6pm, and children who attended during a day they we...
Jesse Hartman 12 days ago in Procare Desktop / Internal Facing 0

request to integrate with Here Comes the Bus app

https://herecomesthebus.com/ tracking of the bus for pick up and drop off for preschools and therapy centers
Kaley Birch 7 days ago in Online Ideas Workspace / Other 0