Ideas

Summary Adding a new profile type similar to Parent/Guardian, which only has access to the payment feature. OR Have the option for 'permissions' with Parent/Guardian profile type, where certain features can be accessible/blocked by user, similar t...

Having the option to disable transaction history would benefit multifamily accounts that need to keep other parties from viewing payments.

When searching for Procare and clicking the "login" link from Google, users are redirected to a Primrose-specific login URL. This appears to be a sitelink issue where Google is displaying an unintended URL in search results. To address potential u...

Now that PPD has been available for more than a year, customers are starting to cancel. Currently there is no link between the churn cases and the LMS, so the Professional Development team isn't notified when customers churn/cancel and those custo...

The ability to lock employee timesheets at the end of each pay period ensures that changes cannot be made to the timesheets beyond that point so that hours pulled into payroll align with what was imported. This also ensures more accurate timekeeping.

There are several bugs associated with MyProCare.com that negatively affect both the parent and school administrations experience. These bugs have been a problem going on 3+ years. It would be great if a small team could be assigned to work on thi...

I TRIED TO MODIFY POST DATE ON A PAYMENT PROCESSED WITHIN SECONDS AND WAS UNABLE TO. THIS NEEDS TO BE RECONSIDERED AND ADJUSTED TO GIVE ROOM FOR MODIFICATION ESPECIALLY WITHIN SECONDS.

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...