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Online Ideas Workspace

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Customize the Dashboard

Customer would like to change the order of the Action Items on the Dashboard and add Tasks to each staff member's Action Items on the Dashboard. BAM 90274094 requested this.
Kelly Kohlhagen 1 day ago in Online Ideas Workspace / OL - Dashboard 0 Future consideration

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 29 days ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 2 months ago in Online Ideas Workspace / Other 0

Add a message or tooltip to the Merchant Statement report to clarify how the report functions

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...
Brian Bistline 30 days ago in Online Ideas Workspace / OL - Reports 0 Planned

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario 11 days ago in Online Ideas Workspace / OL - Reports 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 15 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Programs - Bulk Unenrollment

customer would love the ability to unenroll students from programs to save time when reassigning and utilizing the program feature functionality.
Mary Lynn 5 days ago in Online Ideas Workspace / OL - Programs 1 Future consideration

Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin 6 days ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Reports 0