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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 2 days ago in Online Ideas Workspace / OL - Newsletters 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 3 days ago in Procare Desktop / External 0

Tuition Express Automated Payment Processing Form needs a blank for the cvv code for credit cards.

The cvv code is required to input the credit card data, but there is not a spot for the parents to include it. We are having to call the parents to get it.
Guest about 11 hours ago in Desktop User Suggestions 0

Create a more powerful report writing tool

I would like to be able to pull reports of all the data on a student's record including custom fields we may have. Having this ability would allow me to create charts of demographic information like income ranges, ethnicities, genders, etc. to pro...
Guest about 19 hours ago in Desktop User Suggestions 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd about 20 hours ago in Online Ideas Workspace / OL - Parent Messaging 0

Accounting Feature Request

Hey there, I want to connect with someone about some critical features that aremissing that would allow us to do better bookkeeping for clients usingProCare. We are the bookkeepers for Brush Creek Family Services currently. The ability to add a ...
Guest 1 day ago in Desktop User Suggestions 0

Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest 1 day ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer 1 day ago in SCW 0

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 16 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson about 1 month ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration