If a family's family center needs to be changed, it is not possible to make that change if the family account is set to Auto Pay

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...

A lot of times families register to secure a spot, but need a subsidy approval before actually attending. Subsidy approval can sometimes take a while so we would like to able to put the child in 'Subsidy' status, but still considered inactive so t...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

This will be helpful when it comes to collections purposes.

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...

Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...

Currently parents and contacts can go in and change information without needing admin approval.