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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Ability to change wording in invoice email

Customer does not use TE because they are affiliated with a church that uses its own payment processor. The wording that goes out on the invoice email to parents is very confusing, because it prompts them to pay in the app, which they don't do. Th...
Shelby Hansen about 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton about 1 year ago in Online Ideas Workspace / OL - Staff Messaging 0

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest about 1 year ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest about 1 year ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 1 In Review

Sync Staff Phone numbers

Staff phone numbers do not sync over. Is it possible to ensure they do?
Guest about 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 Future consideration

Activity customization

Would like more options to customize the daily activities (like Mood?) Wanted to have a Behavior activity but did not like the Mood option.
Guest about 4 years ago in Online Ideas Workspace / OL - Daily Activities 0

Staff Time Round Up

Client would appreciate if Staff time rounded up like in Procare Desktop. Wants staff to be able to clock in a few minutes early, but struggling with having time pull exact minutes as she runs into issues with OT etc.
Guest about 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 In Review

Time Card Approval w/ Initials

Customer reported a need to have more information on an existing Standard Report inside of Desktop. Report: Employee Data > Time Card > Employee Time Card Approval In the right hand side of the report are three columns under a 'Time Card App...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 2 Needs More Information

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...
Guest about 1 year ago in Desktop User Suggestions 0