Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

In the southern region families have mixed language needs. English and Spanish are the primary languages. Currently families are not able to opt for information to be translated in Spanish and the system does not offer an option for the message to...

Need the ability to generate tax receipts for Canadian tax papers via Procare Desktop. With the ability to email them out similar to invoices.

There appears to have been a change to the children timecards where they are automatically checked out at the time of our closure if their parents had not. I would like to figure out how to change that or have it reverted back. Per state licensing...

I would love to be able to do daily health and body checks on the app. It would make the process of checking the kids much easier on staff and it would streamline the entire process for staff, parents, and kids. It will also keep a record of every...

When adding PRA's manually to a student account there is a drop down menu for Rate options to appear. There is also an option to 'Expand Rates' that forces the window to refresh and show all available rates. An enterprise client has requested that...

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...

This would be useful for when you have longer wait times people are not suck on hold for long periods of time.

It would be extremely helpful if there was an email sent when a payment is made through my procare.