Ideas

Schools want a Chat for Tuition Express - have hard time getting through on the phone, and poor email response time.

Remove the hardcoded 'Thank You, <user>' message when sending a Document request

Add a checkbox/warning when a staff tries to remove a sibling, informing them that all transactions will be removed from the sibling that is removed.

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...

Customer does not want to allow parents to pay through the app, and have that functionality turned off, but parents still see the 'pay now' functionality in the app even though it's not enabled. Customer would like an enhancement that hides the pa...

11/20/25 BAM51442056 - immunizations syncing from DT to FE

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

Primrose School of Winter Springs is looking for a report that is similar to the Parent Connection > Daily Activity > "Activity Summary" page that is transitioned into a PDF or Excel sheet to be able to show their teachers how many of each a...