Centers need a receipt of all payments, including the registration payments, sent to parents. When the registration fee on the registration form is paid, there is no notification currently, and there is no way to get a receipt to Leads.
Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...
Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Client was very disappointed with the documents feature. Feels it is too complicated for the parents, needs to be very easy and clear on how to sign, add info. (I did show her the Help Center articles which help, but she thought those too were too...
Add ability to remove payments from Payment Reconcile Tool View
There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...
Centers would like to be able to search for keywords in messages
For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...