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Audit feature

Had a prospect ask if we have an "audit" feature to be able to pull one report and display student records, staff records, ratios, and shot/physical records for when state licensing comes in. Just pull one report and be able to hand it over to the...
Kaley Birch 3 months ago in Online Ideas Workspace 0

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest over 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin over 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers 6 months ago in Online Ideas Workspace / OL - Billing & Accounting / Other 1 Needs More Information

Update Staff Only language

I previously requested that the Staff Only feature on Daily Activities be updated to say - "Staff Only - Requires Admin approval before sent to Parents." Now it says, "Staff Only - Requires Admin Approval for Parents" which is not very clear. Also...
Guest about 4 years ago in Online Ideas Workspace / OL - Daily Activities 0

Add link to Engagement materials under "Connected with Engagement" menu

It is difficult for center owners, directors, and teachers to find engagement help articles because most are held under the Procare Online section of the support site. A quick link to help them find the needed resources (parent-facing content, tra...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 9 months ago in Procare Desktop / Internal Facing 3 Needs More Information

User Active/Inactive change report

Customer would like to be able to report on A list of users who have had their account made inactive as of x date A list of users who have had their account made active as of x date Preferably, this would exist as a Corproate report, if not a Cent...
Beth Carlin 3 months ago in Procare Desktop / Internal Facing 0