The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...

I spoke with Melody at Children's Learning Adventure Corporate. Their corporate controller uses the Deposit Report Summary to reconcile payments and returns. This report references the Batch number for a payment and the batch number for a credit c...

Customer would like to be able to set and publish school menus in a centralized manner instead of having to do so school by school. Ideally they would like to have an option where they can publish to selected or all schools instead of loading them...

It would be awesome if Staff messaging would be more like a chat or text form so you can see previous message and not have to scroll through and find it. have it like the parents except you can pick the groups or people who are going to be in the ...

Customer would like a school setting or permissions where they can control what can and cannot be edited within- Lesson Plans- Milestones- Manage Progress

This feature would allow the KES Keypad to have a set schedule (that disables all or certain key codes). No one would be able to enter the building and key codes would be disabled. It would be amazing if this could automatically be pushed through ...

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

When I type or paste the link for our families to go to myprocare.com, the link that is published to them is hundreds of characters long. Could the link be clipped or could it be embedded in a picture so that the families can get to myprocare with...

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...