Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...

Customer had two requests regarding assessments and portfolios: 1) When they export the info, be able to see the notes and observations that have been posted for that milestone. Right now they can only see the milestone marker and that an observat...

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

Milestones do not show up when you filter by category. When you click "Pre K" and "0-8 months" nothing shows up but they show up when you click "All Categories." Some filters work and some do not. Frustrating for staff members to have to scroll th...

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...

We need an integration with LBP to make publishing, unpublishing, and updating curriculum a smoother experience for new and existing customers. Currently this is a very manual process. When updating curriculum, customers lose saved progress when t...