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Schedule a One-Time Invoice

BAM 13209121 would like to the ability to schedule a one time invoice being sent out. With recurring plans, there have to be at least two plans that recur to set it up, or else you have to remember to cancel the plan after it goes out once.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customize Incident Activity

BAM 42690461 would like the ability to add two other fields to the incident reports that is required for their state. Would be nice to have more customization in the incident reports specificially.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Daily Activities 0

Yearly Unpaid Balance Report

BAM 92125257 would like a yearly unpaid balance report. There is only the option for monthly right now but they want to be able to view their unpaid balances for the entire tax year (for tax purposes).
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Reports 0

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Notification When Parents Upload a Document

Currently users are not notified when parents upload documents to student profiles. This is a big pain point with many of my customers and I have received a lot of feedback that they would like to be notified when parents upload documents. Having ...
Jane Ault about 4 years ago in Online Ideas Workspace / OL - Documents / OL - Notifications 2 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak about 1 year ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 11 months ago in Online Ideas Workspace / OL - Newsletters 2

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario 5 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.
Jessica Furey about 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Reports 2 Needs More Information