This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

Caller suggested an option for 35-hour (one hour of sick PTO for every 35 hours worked) in accordance with new MI state laws; Ticket number 01594627

A comment section after the child's check out time needs to be added. When our staff has to check the child out because the person who the child is being released to is a one-time only release, our staff's name is the name that appears if we need ...

When I generate a report, I am unable to adjust the size of the window, making it difficult to use on lower resolution computers.

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...