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Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 In Review

Standard Report Enhancement - Student Enrollment Analysis

Corporate Reports > Family Data > Tracking > Student Enrollment Analysis Customer would like for the report to sort by Region Code, then School Code within the System Configuration > Locations & Users > Regions & Schools win...
Jesse Hartman almost 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Have a report that shows Desktop License screen, and what modules are applied

Link to support article showing DT license: https://www.procaresupport.com/procare-desktop/docs/license-configuration?highlight=license If a customer has multiple licenses on the same IKN, and they vary (ex. 2 fulls and 1 mini) we are unable to se...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 2

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels almost 2 years ago in Procare Desktop / Enterprise Support 0 Future consideration

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Add a bar chart to Desktop Application Tracking

Link to report: https://app.powerbi.com/groups/d050f15c-2653-461a-9ceb-188f27edd8ae/reports/509aab43-2cd0-4442-aafb-db091e1e7838/ReportSection3f3e0dfcddf2ee1a86fe?experience=power-bi A common question AM gets asked is "well what was the customer u...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0

MyProcare recover deleted families

Customer has requested an ability to 'recover' families who are accidentally deleted from the myprocare import screen (either new families or for reregistration). Currently user error forces customers to have parents fill out a new family sign up ...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Add AM and Implementation to Customer Support report

Link to report: https://app.powerbi.com/groups/d050f15c-2653-461a-9ceb-188f27edd8ae/reports/9efd4e48-30f8-4cab-b16d-44ae495f92e9/ReportSection60f045626961fbdfd1dc?ctid=f9b0df12-ed5c-4d8b-9083-a55ce3409b72&experience=power-bi&bookmarkGuid=B...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 1

Add company and root ID filters to W2 and TT reports

Link to reports: https://app.powerbi.com/groups/73d14951-9dbf-4746-91a7-1965e153b6b9/reports/bd062417-4a51-4e6b-8678-a30be8818ceb/ReportSection6edfbbcede1fb6bf24cc?experience=power-bi Can we add filters for Company ID and Root ID so we can search ...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0

Show revenue by root account owner

Requested by Cassie Hossfeld. In the Customer Financial report, we'd like another tab added with a graph that shows revenue by root account owner. We use this data to ensure territories are even. Currently, we can filter by root account owner, exp...
Anastasia Goggins almost 2 years ago in Data Platform / Power BI Report 0 Planned