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Mark Messages Unread

BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Include Surcharge in Payment Reconcile Tool posting

Customer would like the surcharge to be included in the payment reconciliation tool posting.Currently they need to do this manually when payments do not post to the ledger
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0

Corporate Payment Reconcile Tool

Customer would like a Corporate Payment Reconcile Tool.Customer would actually prefer the Corporate POS Not Posted Report restored.The option suggested by product is to use the Payment Reconcile Tool for each separate location.Customer needs a way...
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0

Default Scheduled Batch time to last batch time of the day

Customer would prefer that the schedule batch time default to the last batch of the day, rather than the next hour.Users are not realizing they can update the scheduled time. This leads to an increasing amount of batches where users are unable to ...
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0

Classroom schedule cap based on classroom maximum

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Courtney Iversen about 2 years ago in Procare Desktop / External 4 Needs More Information

Drop-In Enrollment - Add Default Email Recipient option

Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin about 1 year ago in Procare Desktop / Internal Facing 2 Will Not Implement

Add ability to remove payments from Payment Reconcile Tool View

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0

Centers would like to be able to search for keywords in messages

For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Jose Arias 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen about 2 years ago in Procare Desktop / External 0 Will Not Implement