Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.

Kinderconnect is a 3rd party provider that partners with state subsidys to track attendance for subsidy billing. Arizona is an approved state for the Desktop and Online platforms and would like to announce in January that Procare is an approved pl...

They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...

Please see attached document that provides specific details.

Many of my centers have to grab a legible signature for state licensing. I have had a lot of requests for parents to be able to resubmit their signature if it not legible to support their licensing needs. Many sign up for this capability but are d...

If a room is no longer set to active from the setup > room screen, they should no longer display as options in dropdown lists throughout the site.

Customer requested an ability to mark a child tardy for communicating with teachers about a late arriving child, and this be a visual indicator that persists until the child is signed in. Use Case: Parent calls in saying their child will be late t...