When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...

If a family's family center needs to be changed, it is not possible to make that change if the family account is set to Auto Pay

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...

A lot of times families register to secure a spot, but need a subsidy approval before actually attending. Subsidy approval can sometimes take a while so we would like to able to put the child in 'Subsidy' status, but still considered inactive so t...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

This will be helpful when it comes to collections purposes.

Existing Report is by Family Center. Des Moines is requesting one that works by Program Center instead

Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...

Currently parents and contacts can go in and change information without needing admin approval.