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Procare Desktop Extra – Transmission of Absences

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Gregory Wilson 7 days ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 6 months ago in Online Ideas Workspace / Other 0 Future consideration

Make Tuition Express Reports and Corporate Tuition Express Reports Distinguishable from Each Other in the Search Bar

Currently, if a customer has multiple accounts and access to both Tuition Express Reports and Corporate Tuition Express Reports, when they search for a TE report in the search bar, both come up and are indistinguishable from each other. They have ...
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / OL - Reports 0

historical enrollment status

Allow the capture of the historical enrollment status field for students, and add a date range parameter to Management reports.
Rob Relf 9 days ago in Online Ideas Workspace / OL - Reports 0

employee application

new employees being able to apply online- similar to student reg and waitlist management but make it a tab for "interviewed" "waiting" "hired" "awaiting background check" etc
Kaley Birch 17 days ago in Online Ideas Workspace / OL - Staff Management 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 5 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement