Ideas

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...

Several customer have reported that they use batch notifications in their own processes to inform them of actions that need to be taken. batch notifications are no longer being sent out to customers with the latest updates to Tuition Express, and ...

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...

Being able to report on, or otherwise see visualizations of classroom capacity by enrollment, student age, and program assignments. The intent is to be able to get accurate reporting for distinct timeframes for analysis, and to be able to look int...