It would be awesome if Staff messaging would be more like a chat or text form so you can see previous message and not have to scroll through and find it. have it like the parents except you can pick the groups or people who are going to be in the ...

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

This feature would allow the KES Keypad to have a set schedule (that disables all or certain key codes). No one would be able to enter the building and key codes would be disabled. It would be amazing if this could automatically be pushed through ...

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...

When I type or paste the link for our families to go to myprocare.com, the link that is published to them is hundreds of characters long. Could the link be clipped or could it be embedded in a picture so that the families can get to myprocare with...

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...

Customer would like parents to be able to pay ACH on MyProcare.

We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...

Customer would like a new permission that would allow User Groups to open a child's Billing Box to view their billing setup, but not make any changes. Currently if you restrict access to the Billing Box, the user encounters an error and are unable...

Procare is one of the more annoying software we install because there is no silent installation option, thus no way to script the installation. We currently need to install Procare on 18 computers and have to do it manually on each one. The amount...