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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Automated Standard Report generation and distribution

The Gardner Schools - 72930752 Customer would love to see a feature where they can configure specific Standard Reports to run on a recurring basis, and have those reports emailed to a list of email recipients that they can set beforehand. Example:...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 4 Will Not Implement

We have been using ProCare since it was developed. We love the program, but it does not currently produce production records. We just went through a CACFP audit for our Food program. We submitted everything through our Procare Records.

We currently purchased "My Food Program" to help with the production records as well as marking meals "at time of service". There were a few issues that we need to fix. I was told by our government evaluator that there are many centers throughout ...
Guest 12 months ago in Desktop User Suggestions 0

Babies not born to be on contract billing

I have babies who are not born yet and I need to charge a monthly hold fee. I want it on contract billing but not visible on the classroom ipads. I keep forgetting to charge them manually.
Guest 12 months ago in Desktop User Suggestions 0

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright 12 months ago in SCW 0

Provide detail report to drill all the way down to Accounts Receivable

The "drill down" in the General Journal Balance Sheet for Accounts Receivable is not helpful. I am unable to reconcile the value with family data. I suspect I have an error somewhere. A detailed drill down to individual transactions that make up "...
Guest 12 months ago in Desktop User Suggestions 0

Seperating AM and PM times

Looking to see if when running a report for our billing the system adds how many days the child is in attendance, but we would like to see a report to produce how many mornings and how many afternoons the child is in attendance. Our before school ...
Guest 12 months ago in Desktop User Suggestions 0

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett almost 3 years ago in Procare Desktop / External 1 Will Not Implement

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest almost 3 years ago in SCW 0

Parent engagement authorized pick-ups NOT syncing with changes in desktop!!

I had a mom who requested A MONTH AGO to remove the dad and his parents from the child's pick-up list. I went into the desktop and UNCHECKED the box for pick-up on all three people. Today one of those people came to pick-up and my check-out employ...
Guest 12 months ago in Desktop User Suggestions 0

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn 12 months ago in TE Transactions / Center Daily Tasks 0 Planned